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02-04-2021 10:20 AM
My laptop suddenly started too much long time to open a file. I thought problem due to windows insider update. Suddenly my OS crashed. During diagnostic I ran system diagnostic, hard drive check but short DST failed. What could be the reason. Problem still persist many times even after complete formatting and reinstallation of OS. Please help.
In case new hard disk is required, which model I should buy.
Thanks.
02-04-2021 10:23 AM
Unless I misunderstood your comment -- you are running a Windows Insider edition.
And, if you're doing that -- you should KNOW that Insider versions are (1) NOT intended for production PCs, and (2) inherently unreliable.
HP does not provide support for folks using pre-released versions of Windows on their PCs.
With Insider issues, you should really be going to this forum for information: (9) Windows 10 Help Forums (tenforums.com)
I am a volunteer and I do not work for, nor represent, HP