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Manu1080
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Message 1 of 2
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HP Recommended

Notebook has blinking power button and blue screen after login

Hp envy
Microsoft Windows 8.1 (64-bit)

Hello, I ran into a problem today. After I left my notebook on for 6 straight hours and wanted to turn it off, it would switch to a blue screen before I could go to "shut off". I then pressed the power button to turn it off manually. The power wouldn't turn off but the power button would blink. I turned it back on just to see how it reacts! I could login but windows didn't start. It was a blue screen. There was no message on blue screen.

What can I do?? Help, please!

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

Notebook has blinking power button and blue screen after login

@Manu1080,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is not booting to Windows and you are getting a bluescreen.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article to perform a hard reset.

 

https://support.hp.com/in-en/document/c01684768

 

If you continue facing the issue, then follow the steps in the below article.

 

https://support.hp.com/in-en/document/c04593971

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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