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HP Recommended
Pavilion g6
Microsoft Windows 10 (64-bit)

I click power button pc openning coming windows open screen and pc clousing like power gone what can i do?

2 REPLIES 2
HP Recommended

Hey there! @Can124,

 

Do you have issues turning on the PC?

 

Have you tried checking with a different battery or adapter?

 

If you have issues turning on the PC try the steps recommended below.

 

Check if the pin inside the DC (Charging) port is bent or broken.

 

Try plugging the adapter into a different wall outlet and check if it helps.

 

Also, Try checking with an alternate adapter.

 

Please try the steps recommended below.

 

To perform a power reset on a laptop with a removable battery, use the following steps:
Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
Remove the battery from the battery compartment.
With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.
Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.
Your laptop has been reset. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers. 

 

Also, refer this article to know more information about no power issues with the PC. Click Here

 

If the issue still persists after trying out the steps. It is a hardware (system board) issue with the laptop.

 

Please contact HP support for service options. Click Here

 

Have a pleasant day ahead!

Take Care! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

HP Recommended

I changed dc port and adaptor, harddisk. I did all steps but didnt change anything windows logo iş coming and user enter screen than pc clousing like power gone can be about rams ? When starting pc i press esc and f2 i did hard disk test ıts ok but i click memory test pc cloused again.

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