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HP Recommended
HP Laptop 14-bw012nr
Linux

I have an HP Laptop Model 14-bw012nr with Windows 10 originally installed, however I currently have an ubuntu distribution (lubuntu, specifically) installed. I have a USB drive that I can boot Windows XP from that boots fine on other computers, so I know that there is not a problem with the USB itself. When I disabled legacy boot and changed the boot order to where the USB is first and rebooted, the laptop still does not give me the option to boot from the drive. What do?

1 REPLY 1
HP Recommended

To choose boot device-Immediately after powering on start tapping the Esc key. This will open a menu where F9 Boot Device is an option. Tap F9 and use arrow keys to move to highlight/select USB.Tap Enter key.

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You can order Recovery Media from your Support page to reinstall original OS.Last item in the list of drivers/software:

https://support.hp.com/us-en/drivers/selfservice/hp-14-bw000-laptop-pc/15551406/model/18021531

 

OR- your Windows 10 license key is embedded in BIOS and you can reinstall without Recovery Media. Microsoft provides the free Media Creation Tool to download files and create a Windows 10 usb flash drive.You will have latest updated version of Windows 10. At least 8gb flash drive required:
https://www.microsoft.com/en-us/software-download/windows10

Select Download tool now, and select Run.
If you agree to the license terms, select Accept.
On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10.
The Guide here shows the steps.Pay attention to Step 5 if you will be using another pc:
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html
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When the flash drive is prepared insert it in a usb port. Power on the laptop and immediately start tapping Esc key. From the menu tap F9 key and use the arrow keys to move to and select usb. Tap Enter key.
When installing and you go through first few screens- choose Custom and select each partition and delete each (if you have more than one).Install on the unallocated space left from that process.Continue with installation.It should pickup the key from BIOS but if it asks at any point just choose "I don't have a key". It will continue and should activate once you are online.

This will not include the original software from HP but most of it can be installed from your Support page.

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