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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Notebook

HP Recommended
Notebook 15-dw0038
Microsoft Windows 10 (64-bit)

Blinking error code (5 and 3, then repeats) indicates motherboard failure.

I have logged in over 30 hours attempting to talk to a live HP person to arrange for return and repair.

Anybody have a number?

Also, the HP site called "Dispute Warranty" is not operating so I am not able to inform them of my Walmart receipt showing I purchased it of Sept 15, 2019.  This is another reason I need to talk to a live person  for help.

Thanks for any response.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@CP-gr_een1, Welcome to the HP Support Community!

 

Apologies for the inconvenience. I have sent the contact information via private message. Kindly check the same.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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