Nothing works

[chizer00]

Can't start my computer up only a black screen that says operating system cannot be found click any key  to restart and when I click a key it does nothing. I said that Hpd0 and GTP1 couldn't be found. All test I run on it pass. It says that the USB C drive is unavailable though what does that mean?

[Nal_NR]

Hi @chizer00,

Welcome to the HP Support Community. 

I'd like to help!

Are you using any USC -C drive? like any external devices connected?
Have you made any changes to your OS or hardware?

Meanwhile, try the following and see how it goes. 

POWER DRAIN:

Please disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.

CBR:

Press windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.

Once you are able to log on to your computer, update the Bios. Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @chizer00,

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.

If you have any other queries, feel free to reach out to us.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[chizer00]

Still doesn't do anything it just does the same thing. This is operating system cannot be found try to update the BIOS should I roll back I don't even know what to do

[chizer00]

Yes. I think I deleted a partition but I'm pretty sure you can get that back real easily I just can't get to the startup screen at all now

[Nal_NR]

Hi @chizer00,

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!