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[nik169]

When I turn it on, it tells me that the fan is not working properly and it turns off by itself.

[zoey7886]

@nik169, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding the fan issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like your HP device is shutting down due to a fan issue, which can happen if the system detects that the fan isn’t working properly. This is a built-in safety feature to prevent overheating.

Here are a few things you can try:

1. Check for Dust & Blockages – If you can, gently clean the fan vents using compressed air or a soft brush to remove any dust buildup. Blocked vents can cause cooling problems.
2. Restart & Check for Error Codes – When you turn it on, do you see a specific error message or beep pattern? That can help us pinpoint the exact issue.
3. Run Hardware Diagnostics – Restart your laptop and immediately tap the F2 key to open HP’s built-in diagnostic tool. Run the system test, especially for the fan.
4. Update BIOS & Drivers – Sometimes, outdated firmware can cause misreadings. You can check for updates on HP’s official website.
5. Listen for the Fan – If the fan isn’t spinning at all, it might need a replacement. If it’s noisy or struggling, it could be loose or failing.

If none of these help, you might need to get the fan replaced.  

Take care, and have an amazing day!  

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Regards,