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HP Recommended
OMEN 15.6 inch Gaming Laptop PC 15-ek1000 (2B1K3AV)

Laptop model: OMEN 15.6 inch Gaming Laptop PC 15-ek1000 (2B1K3AV)

 

Whenever my GPU is on PCIe 3.0 my games crash after a while. It doesn't matter which game it crashes in almost every videogame. I've managed to fix the crashes by forcing my GPU to use PCIe 2.0 no matter what but this sacrifices performance and of course not an optimal solution. I suspect that the latest BIOS update in April messed up with something so there really needs to be a new BIOS update released by your team to fix this.

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