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‎01-23-2021 07:53 AM - edited ‎01-23-2021 07:56 AM

HP Recommended
Product: HP Omen 15 ce-004nt
Operating System: Microsoft Windows 10 (64-bit)

I recently(Nov 23 2020) did a factory reset on my pc using the official cloud recovery tool. I didn't have any issues except this one.

I tried Windows Update, the HP Support Assistant, the official driver install page but neither had any drivers for this mysterious system event utility app. I checked the forum for answers. The Microsoft Store way didn't work (I could not install the app because it was "incompatible") and there were some install links but I am scared to try those because they aren't made for this spesific notebook. "HP Omen HSA" is indeed set to Running/Automatic too.

All the OMEN Hub features seem to work fine too.

 

Here is the notification:

notif.png

 

I have the 2017 Omen 15 ce-004nt

Windows 10 20H2 (64 bit)

Omen Gaming Hub app v11.0.14.0

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-23-2021 11:35 AM

HP Recommended

@Geoices 

 

Please download and install the following utility

 

         https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91504.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎01-23-2021 11:35 AM

HP Recommended

@Geoices 

 

Please download and install the following utility

 

         https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91504.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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