OMEN laptop no longer works after 1 month of use

[Petertheta]

I’ve been using my omen laptop for the past month since it’s arrival with no issues until I put it to sleep last night. After trying to wake it up from sleep, I got a screen saying it was preparing to auto repair. After a while, it said that the auto repair failed. After receiving that message I was prompted to restore my computer to factory settings as it appeared to be my only of the many options that actually worked when I clicked on it. I did that and my laptop turned on fine and allowed me to redownload all the programs I was using. After that, I shut the computer down and had no issues. When I turned on my computer this morning, I can no longer access Microsoft Office, Firefox, or Chrome. Firefox and Chrome are unresponsive and Office gives me an Error Message - “The application was unable to start correctly (0xlx)”. I ran a full scan of the laptop and tried restarting the computer but neither of those things has resolved the issue. Please help as this is the computer I use to work from home!

[REO51ST]

Welcome to the HP Support Community @Petertheta

Welcome to the HP Support Community

To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 https://support.hp.com/us-en/document/c03754824

REO

PLEASE DO NOT POST ANY SERIAL NUMBERS

[Petertheta]

The Product Number is 4FJ26AV. 

[REO51ST]

@Petertheta

Read this link first and see if it applies to you???

https://answers.microsoft.com/en-us/windows/forum/all/start-button-cortana-are-not-working-as-well-a...

Open Start, type: powershell
Right click PowerShell
Click Run as administrator

Type the following command then hit Enter, exit PowerShell then restart, then try updating through the Store again.

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

REO