OS RECOVERY FOR [edited] HP ProBook 640 G1

[ALBERTO_CHAPELA]

Hi, 

for download my OS for my laptop [Personal Information Removed] - HP ProBook 640 G1, ¿where i do that and check what OS is OK to my laptop? From the OS recovery tool HP i can´t  download it.

BR,

[REO51ST]

Welcome to the HP Support Community  @ALBERTO_CHAPELA 

Sorry but HP no longer has a Recovery Kit for your model.

But Computer Surgeons does have it.

http://www.computersurgeons.com/p-25284-windows-8-pro-3264-bit-recovery-kit-for-hp-probook-640-g1-no...

REO

[Paul_Tikkanen]

Hi, @ALBERTO_CHAPELA 

Your PC originally came from HP with W8.1 Pro, and you can reinstall it for free as follows...

Install W8.1 by creating the Microsoft installation media, using another Windows PC, if yours is not working...You want W8.1 64 bit.

https://www.microsoft.com/en-us/software-download/windows8ISO

Only if you are asked to enter a product key during the installation process, use this generic key.

This is the generic key for W8.1 Professional

XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB

If you had to enter the generic key, manually change the generic product key to the W8.1 Pro key in your PC's BIOS in the PC settings menu.

After you get W8.1 installed, and you had to manually enter the W8.1 generic product key, you will need to run the free utility I zipped up and attached the other day, that will show you show the W8.1 Pro product key in your PC's BIOS.

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.

Then you can install the available drivers and software from your PC's support page.

https://support.hp.com/us-en/drivers/selfservice/hp-probook-640-g1-notebook-pc/5405392