OS and MS Office Issue

[Saravanadesigan]

I have purchased HP Pavilion g6 Notebook PC at 2011 with Windows 7 original & MS Office Original installed already. But I cant activate the OS and MS Office. I would like to know, How can I install the software and How to get original Key of OS and MS office. The Shop where I purchased is permanently closed now. How can I get help from HP and get back my original OS and Ms office

[Echo_Lake]

@Saravanadesigan

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• Microsoft Office is a collection of applications for personal and business productivity, such as Word, Excel, PowerPoint, and OneNote. Office comes preinstalled on many HP computers with Windows 10. After you purchase an HP computer with Windows OS, you can: Activate an Office 365 subscription or free trial. 

For more information about activating Office, see the Microsoft document Activate Office 365, Office 2016, or Office 2013

Hope this helps! Keep me posted for further assistance.
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