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- Notebook Operating System and Recovery
- OS does not boots.

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07-15-2018 03:11 PM - edited 07-15-2018 03:45 PM
Dear HP teams,
Bought the Notebook about a week ago. HDD: 1 TB
Went to install Win10; at that time there was just three partitions:
Disc 0 Partition 1: HPDOCS Total Size: (8.00 GB) Free space: 7.8 GB (Type- Primary)
Disc 0 Partition 2: BUILDPART Total Size: (8.00 GB) Free space: 7.7 GB (Type- System)
Disc 0 Unallocated Space: Total Size: (915.5 GB) Free space: 915.5 GB
So, 1st, I just went to install Win 10 x64 from USB (boot priority set from BIOS)
Now, Made 2 partitions; (C:) OS/SYSTEM drive (NTFS) with 215 GB & (D:) Local Disk /Partition 4: with 215 GB
So, balance 485.5 GB unallocated space cannot be formatted for another partitions. Then from Win 10 installation, I went to Disc Management and allocated the 485.5 GB as separate partitions.
Then, I had assigned Drive Letter (A) to Partition 1 & (B) to Partition 2
Now, what happened; I had formatted below partition- (using Win10 installation media on USB)
Disc 0 Partition 2: BUILDPART Total Size: (8.00 GB) Free space: 7.7 GB (Type- System)
Results in not booting of Win 10 when laptop is started after last action.
Please help....ASAP.
Regards,
Arnab Guchait.
Solved! Go to Solution.
Accepted Solutions
07-16-2018 10:44 AM
First of all, I do not work here -- I am a part-time volunteer, so nagging me will NOT get replies any sooner!
Second, there is no value to having "diskette partitions" that I can see -- unless you are using them to boot your OS into DOS or something like that. IF that is the case, then leave them alone.
Third, the Windows installer will not merge any existing partitions. If you install to a BLANK drive, it will create two partitions by default: a System partition containing the boot files, and an OS partition containing everything else -- windows, settings, apps, and data.
Fourth, if you already have a formatted empty NTFS partition on the drive, during Win10 installation, you can direct it to use that partition, and Windows will then NOT create any new partitions on the drive.
Fifth, I do not know what the BUILDPART partition is, or what it is used for -- but if your intent is to install Win10 clean, then I would advise getting rid of it, as I then see no purpose in retaining it.
I am a volunteer and I do not work for, nor represent, HP
07-15-2018 04:38 PM
Hello;
Allow me to welcome you to the HP forums!
To begin with, using MBR formatting, your disk is limited to 4 upper-level partitions -- a limit you had already reached when you created two new partitions in addition to the two you already had.
You should not have assigned either A: or B: letters to your hard disk partitions, as those have historically been used for diskette drives.
You would frankly, do better removing ALL the partitions, rebooting from your Windows install media, and letting it do the partitioning as part of the install.
Then, once you get Windows up, running, and activated, you can always set about to change the partition sizes, shrink the OS partition, and allocate the remaining new free space to a Data partition.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
07-15-2018 10:47 PM - edited 07-16-2018 03:23 AM
Thank you Mr. WAWood
Ok! I appreciate with your answer, but I would like to inform once again: the other 3 partitions created; one for OS and others for data are all NTFS formatted, apart from the pre-partitioned (those A: & B: which are FAT32 with 8192MB space allocations each ).
Way-I) Now, if I remove (simply delete using win installation media) the partitions as you mentioned, (including drive A: & B:), will that be merged with all the partitions and constitute a whole of 931.5 GB unallocated space so that I can reinstall win10 via creating partitions?
Or
Way-II) Can I just delete the two diskette partitions (A: & B:) and win10 boots perfectly.
Please help.
07-16-2018 07:35 AM
OK, so first of all, you do not want Diskette Partitions -- that will only confuse the OS. Those drive letters are best left alone and not used.
Second, if you blank the drive and let Windows create the partitions, it will create whatever it need, using the whole drive.
Then later, after Windows is up and running, you can shrink down the OS partition and create a data partition on your own.
I am a volunteer and I do not work for, nor represent, HP
07-16-2018 08:49 AM
See, exact situation here with my HDD is that
A:, B:, C:, D:, & E:, (5 no. partitions), where E: was formatted from disc management under windows 10.
Drives: A & B are FAT32 file system formatted, while rest are NTFS formatted.
And as I told you earlier that I had formatted BUILDPART partition, hence win 10 does not boots....please refer my earlier mail.
Now, my question is if I still delete those A: & B: (FAT32) partitions using Windows installation media; will those partitions merge with the win 10 OS partition created as C: and will it actually boot Windows 10 OS peacefully
Or
I have to delete the two diskette partitions (A: & B:), the win10 OS partition & other data partitions and start all over.
PLEASE NOTE, ABOVE PARTITIONS ARE TWO FORMATS OF FILE SYSTEM (NTFS & FAT32),
So kindly make me clear...how shall I proceed.
07-16-2018 10:44 AM
First of all, I do not work here -- I am a part-time volunteer, so nagging me will NOT get replies any sooner!
Second, there is no value to having "diskette partitions" that I can see -- unless you are using them to boot your OS into DOS or something like that. IF that is the case, then leave them alone.
Third, the Windows installer will not merge any existing partitions. If you install to a BLANK drive, it will create two partitions by default: a System partition containing the boot files, and an OS partition containing everything else -- windows, settings, apps, and data.
Fourth, if you already have a formatted empty NTFS partition on the drive, during Win10 installation, you can direct it to use that partition, and Windows will then NOT create any new partitions on the drive.
Fifth, I do not know what the BUILDPART partition is, or what it is used for -- but if your intent is to install Win10 clean, then I would advise getting rid of it, as I then see no purpose in retaining it.
I am a volunteer and I do not work for, nor represent, HP
07-16-2018 11:25 AM - edited 07-16-2018 12:23 PM
See Mr. WAWood, I am a customer and you are a part time volunteer....so, in the first case you would have transferred my issue to your full-time personnel (who is an Expert in solution providing) & informing me of the same. ( I understand's not everyone is fulfilled with requisite knowledge )
A direct help would settle and close the issue immediately...and again speakig -- if you are not concerned about what is my issue, you shall fwd this issue to your agile support teams...so you could get help and help me eventually..what's the big deal?
Your precious badge shows you are an expert....
In case of nagging around....yes! customers are meant to be and they expect help from support people for the products they had purchased; this is a part of the support people who would handle with care with their customer's requirements.
I think you are getting me wright??
Reply me.