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Shreyaunsh
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Message 1 of 2
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OS for Laptop corrupted,have to format my C: drive and re-install OS cannot find recovery disk?Now

HP Recommended
HP pavilion Notebook
Microsoft Windows 10 (64-bit)

Product Name: HP pavilion Notebook

product No:Z4K30PA#ACJ

sErial No: [edited]

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Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

You can make a bootable USB recovery drive using the HP cloud recovery client utility.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/in-en/document/c06162205

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