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‎10-19-2023 10:07 AM

HP Recommended
Product: HP Notebook 15

I installed a new battery, SSD, and DDR4 RAM in the laptop. Now when I power on the device, it tells me to install an operating system in the hard disk. What do I need to do now? 

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1 REPLY 1

‎10-19-2023 10:14 AM - edited ‎10-19-2023 10:16 AM

HP Recommended

 

Let me lead my response with this as you haven't really identified your laptop properly. We need  to  be able to  do a bit of research on the hardware  config to  know what is compatible with it.

 

When you do not identify your desktop or laptop PC, you tie our hands behind our backs. Help us to help you.


When logged into Windows, hold down the Windows key and tap the R key once.
That will open the Windows run dialogue

Type in msinfo32 and press enter.


The ninth line is the SKU and the HP product number. Kindly post it in your next reply in your thread.

The System SKU/Product ID will enable us to determine the hardware configuration of your notebook.

 

If you installed a new SSD you should, after ensuring that it is compatible with the laptop, prep it and install an OS.

 

What is the brand and model of SSD that you installed?


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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