OS restore

[Huskey35]

Hello everyone I got this laptop with a pirate system installed. I want to install the original version of the software. In microsoft.com won't let me download the disk image: "It looks like the product key you entered is related to software pre-installed by the device manufacturer. Contact the device manufacturer to find out how to restore the software." Please tell me how to act in this case?

[WAWood]

@Huskey35 

You need the legitimate product key to download from MS and that is printed on the case.  If that is unreadable, then you are probably out of luck because HP no longer carries Win7 era recovery media, meaning there is nothing you can get from HP.

You can try running this utility, but it's likely not going to work:  Showkeyplus - Win10 Forums 

[Huskey35]

"You need the legitimate product key to download from MS and that is printed on the case"... That's what I was trying to do! I entered the key that is printed on the sticker on the case.

And I was very taken aback when Microsoft threw me overboard, despite the fact that I have an operating system license. How else can I create a recovery disk? I have already tried HP cloud recovery and also failed - the product id does not match, and I am out again!)))

[WAWood · Accepted solution]

@Huskey35 

I'm confused about what it is you actually want because you're talking about two very different things -- (1) windows installation media, (2) recovery disk.  These are totally different items.

If you need Win7 installation media, then read this information below:

You can try using Windows images downloaded using the tool from this site:

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

Click the Download: Windows-ISo-Download.exe link. This will download that file to your PC. Double-click that file to run it.

Download the tool, run it, and do the following:
1) Select Windows 7 at the upper right
2) Under Select edition, select SP1 OEM -- this is the same as the HP OEM edition
3) Click the Confirm button
4) Select the product language, click confirm button
6) Select either the 64-bit or 32-bit download
7) Select a folder to save the file -- it's downloading 4GB or so of data, so that will take a while depending on the download speed. The progress bar might not show any progress but when the download is nearly done, a window will pop open indicating the ISO file is being moved from a temporary download directory to the folder you selected. The screen will then say Download Complete.

Once you have this, you have a choice of media to create:
1) If you can boot from CD, download and install ImgBurn and use the Write Image to Disk option to create a bootable DVD.
2) If you can boot from USB, download and install RUFUS and use the option to create a bootable USB stick from the ISO file.