-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Obtaining Windows 7 starter

Create an account on the HP Community to personalize your profile and ask a question
12-08-2019 06:31 AM
Harddrive on the netbook crashed; I got a new harddrive and looking to re-install Windows 7 starter - Microsoft site said as it is OEM I have to get it from HP but cannot find where to obtain a copy on the HP site - can anyone help?
Regards
Nick
12-08-2019 09:36 AM - edited 12-08-2019 09:40 AM
HP no longer sells or supplies the Windows 7 (32-bit)recovery media for your mini.
A copy of Windows 7 starter has never been available on the HP support web site.
As long as you have the Windows 7 activation key that was on the sticker of your mini, you should be able to install Windows 7 (32-bit). Do you have it?
UPgrade SSD and memory products for your notebook are relatively inexpensive. See the following link.
https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/compaq-mini-cq10-500sa
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"