Obtaining files for a recovery flash drive.

[Keithg1]

Hello.  In an attempt to clear a wifi non-receipt I carried out two Windows resets which didnot complete.  Following that I attempted an HP recovery but found that my Recovery flash drive was corrupted, subsequently my laptop no longer works as I have no access to the bios.  I lookedon HP's website but cannot find any information. i hope that you can help me please. KG

[ieee488]

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@Keithg1 wrote:

Hello.  In an attempt to clear a wifi non-receipt I carried out two Windows resets which didnot complete.  Following that I attempted an HP recovery but found that my Recovery flash drive was corrupted, subsequently my laptop no longer works as I have no access to the bios.  I lookedon HP's website but cannot find any information. i hope that you can help me please. KG

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https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Windows-10-Updates/m-p/6875942/...

[Wolf665]

Use ESC button to enter in BIOS.

Note the process below will delete all your existing files and will create a new blank Windows installation!

Which I always prefer to do when Windows is corrupted.

Go here and get Windows media creation tool:

https://www.microsoft.com/en-gb/software-download/windows10

Choose the option:

Create Windows 10 installation media

To get started, you will first need to have a licence to install Windows
10. You can then download and run the media creation tool. For more
information on how to use the tool, see the instructions below.
Download tool now
Privacy

Using this tool and some other PC you can create your own USB or DVD
disks and use the USB to install new Windows 10.

When you start installation make sure you delete all exiting partitions you will end up with big unallocated hard drive space choose New and te tool will cerate all needed partitions again.

You will have clean Widnows and in order to have all the latest drivers
automatically from HP go here:

https://support.hp.com/gb-en/drivers/selfservice/hp-15-bs000-laptop-pc/15551412/model/17850885

and in Software-Solutions sections download, install and run

HP Support Assistant

8.6.18.11 Rev.A 34.2 MB May 4, 2018

this tool will help you to get all the leatest driver updates and to
keep your PC in good health.

No need manually to download other drivers from there the HP Support
Assistant will do that for you when you run it and check Update section.

[Keithg1]

THANK YOU FOR YOUR REPLY.  I HAVE MANAGED TO CREATE THE INSTALLATION MEDIA BUT HP RECOVERY MANAGER DOES NOT INSTALL WINDOWS.   I WAS A BIT AT ALOSS WITH YOUR SUGGESTION OF PRESSING ESC TO ENTER BIOS COULD YOU PLEASE MAKER CLEARER THE ACTION.  I WOULD APPRECIATE ANY FURTHER HELP YOU CAN GIVE ME AS I AM A BIT CONFUSED. THANK YOU. KG

[ieee488]

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@Keithg1 wrote:

THANK YOU FOR YOUR REPLY.  I HAVE MANAGED TO CREATE THE INSTALLATION MEDIA BUT HP RECOVERY MANAGER DOES NOT INSTALL WINDOWS.   I WAS A BIT AT ALOSS WITH YOUR SUGGESTION OF PRESSING ESC TO ENTER BIOS COULD YOU PLEASE MAKER CLEARER THE ACTION.  I WOULD APPRECIATE ANY FURTHER HELP YOU CAN GIVE ME AS I AM A BIT CONFUSED. THANK YOU. KG

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I would suggest reading my post again.

.

[WAWood]

@Keithg1

When you reboot the PC, start pressing the Esc key repeatedly until you see a utilities menu.  One of the items in the menu will deal with settings.  That is how you get into the BIOS.

Good Luck

[keithg11]

Thank you for your help, all ok now, KG

[keithg11]

Thank you for your help, ll working ok noe. KG