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HP Recommended
Pavilion dv6700
Microsoft Windows 7 (64-bit)

Got an old dv6700. Spent some mon to fix broken video chip. Set a new battery. But there is red cross on battery icon. It seems to be like the BIOS problem but when i try to find some BIOS upgrade HP official says - your OS is not in list. Any solutions? Thanks.

11 REPLIES 11
HP Recommended

Hello, you can try to make an hardware reset. For this you need to unplug your AC adapter, and your PC's battery if removable, and press during 30 seconds Power button with any power. 
After replug PC's battery and AC adapter and tell me color of the LED alongside AC connector (on your PC).

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

Hi, @st_ooped 

 

What is the product number of your notebook?

 

It is on the same label as the serial number.

 

Please do not post the serial number.

 

If your notebook is one of those with an AMD processor, you can only update the BIOS in XP or Vista.

 

Updating the BIOS in W7 will render your PC useless.

 

Once you let me know the product number of the PC, I will give you the latest BIOS update for it.

 

HP retired support for that model series since it is over 10 years old, which is why you can't find any drivers for it.

HP Recommended

I made hard reset but nothing changed. The LED still blue. An win7 lods without any questions.

HP Recommended

If you need help to find your Product Number (P/N) please check this document: https://support.hp.com/us-en/document/c03754824

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I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

Yes, it has AMD Turion 2.20. So I should change OS to XP. I wonder if It will work properly on this notebook?

The product number is GX453EA#ACB

HP Recommended

What is original Windows version of your PC?? You can see this if you have a sticker next to your trackpad, or a software licence (needed to install Windows) on the bootom on your PC.

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

Original OS was Vista. But the master who repaired video chip told me it's better to replace it with newer win7. And I agreed unfortunately(

HP Recommended

If you don't have install a lot of programs you can reinstall Vista if you want to try the BIOS upgrade.. You can't install XP if you don't have keygen.

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I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

Hi:

 

Here are the links you need for the final BIOS release...

Info file:

ftp://ftp.hp.com/pub/softpaq/sp52001-52500/sp52477.html

Exe File:

ftp://ftp.hp.com/pub/softpaq/sp52001-52500/sp52477.exe

And yes, if you don't want to turn your PC into a paperweight, you will have to install XP or Vista to update the BIOS.

 

The previous BIOS update fixed some kind of issue with the battery, but not that it is completely missing...

 

ftp://ftp.hp.com/pub/softpaq/sp48001-48500/sp48124.html

 

Since BIOS updates are cumulative, this fix would be included in sp52477.

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