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‎10-01-2021 10:30 AM

HP Recommended
Product: Omen 15-ax203na
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I had an issue with the battery not charging beyond 18%.  I saw that someone had this sort of issue and the way to solve it was to check if there was a Bios update available.  Sure enough there was.  The battery issue was solved, but now the laptop randomly crashes.  I get the blue screen then it reboots.  The machine can go for a few hours before crashing, or do it a number of times within 30mins of power up.

 

There appears no way of back dating to the previous Bios.  Does anyone have any ideas as to how to resolve this issue?  Or, do I just have to wait for a future Bios update.

 

Any info gratefully received.

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