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HP Recommended
Microsoft Windows 10 (64-bit)

Get error message on startup that says AccelerometrST.exe is not working

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try the following.

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67280.exe

 

Regards,

 

DP-K

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Windows Insider MVP

View solution in original post

8 REPLIES 8
HP Recommended

Hi,

 

Try the following.

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67280.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Received error 1722 trying to uninstall Driveguard. Says a program part of installer did not finish properly

HP Recommended

After I restarted it was gone so I did the install. Restarting now

HP Recommended

Good to hear :generic:

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hi, I just wanted to reply that I did sthe steps as lined out and I am still getting the error message. 

 

I tried to look for residual entries in the registry for prior installations, thinking it would be the culprit, but nothing manifested.

 

Thanks!

 

Do I really need this Drive Guard software?

 

RP

HP Recommended

@rockinpreacher

 

You need the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hi David!

 

I'm not sure what the difference is between the link posted by the other responder to this question and the one you posted (they both look to be the same); but, when I did the steps and used the link published in your post it all worked! The other 'posters' link seemed to have a bit of corruption to it, because when I used it, the error message didn't go away; but, it's gone now!

 

Thanks!

 

RP

HP Recommended

On your solutions listed there are two different sp numbers to use.   How do I correct my problem???

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