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HP Recommended
hp x360 Envy Convertibles
Microsoft Windows 11

Brand new, standard manufacturing unit, windows 11 (Home) update at home while doing standard HP and Microsoft updates.

 

After a few days of not having any problems, II now need to enter the bitlocker code everytime I start it up.

 

Somehow my user pin also got lost and had to recreate it after entering the bitlocker code.

 

Really disappointed at this my HP experience at this point.

 

 

3 REPLIES 3
HP Recommended
HP Recommended

@BitLockerGuy 

Hate to say this, but sometimes, you simply get a PC that is a "lemon" -- starting to manifest one problem after another.

 

With problems like this so soon, this does not bode well for the future.

 

If this was mine, I would return it for a refund and either get a different model, or a different manufacturer.

 

Once you pass the return date, you will be stuck with this.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

What a refreshingly honest answer. Not something you see on help forums these days.

 

I doubt it's what the OP wanted to hear though

 

All I can offer is a thumbs up

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