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HP Recommended
Microsoft Windows 11

My laptop will boot and once i pressed my password,it will just off and on again but before that it just on and off and on and off but it will get to a toke where it will successfully boot but once i press my password the pc will off in less than 2 mins it on,pls any suggestion on what to do,have done all the three test on F2, there are sometimes it will also tell me install an operating system on the harddrive but it will later work after i on and off it again

1 REPLY 1
HP Recommended

Hi @ManOnFire1,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

                                                                                        

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Meanwhile, try the following steps below. 


Press windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.

CMOS RESET:

Press windows key and then followed by the key "V" and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+V for 3-4 seconds, you may not receive a response from the computer, Please let me know what happens.

 

If this does not help, this unit might need service. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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