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- Notebook Operating System and Recovery
- Only the mouse can give an input to the hp 17cp2757ng

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04-26-2025 04:15 AM
Hi @peter_9,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I understand you have trouble using the PC Keyboard. After trying to change a few settings, let's try the basic steps and see if this helps.
BIOS Restore :
1) Shut down the computer, keep the charger plugged in
2) Hold down the Windows and B buttons together while the computer is still turned off.
3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears.
4) Follow the on-screen instructions and click on OK
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support