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‎02-08-2020 07:09 AM

HP Recommended
Product: HP notebook
Operating System: Microsoft Windows 10 (64-bit)

Help please!  How do I complete an Operating System Boot Mode change? There is a line showing a pass code of four numbers  + ENTER - to complet the change, but no apparent way to activate it. No arrow, no keyboard.  What do I do?

1 person had the same question
1 REPLY 1

‎02-08-2020 07:16 AM

HP Recommended

Hello @Laleston 

 

Usually when this message appears, you just need to type the code, just like that... start pressing the respective keys, typing it and eventually (when ready) press [ENTER} to finish.  It does not matter that you do not see mouse arrow or keyboard indication...

 

If it does not work for some reason, restart the PC and try again.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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