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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Operating system boot mode change error

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11-03-2019 07:02 AM
Hi there, my laptop suddenly turned off and went to black screen with text saying that the boot device was not found. I've followed all steps outlined on other threads here - pressing f10 and enabling ect, but nothing works. I've now managed to run a diagnostics scan which gave me a QR Code to this ljnk: http://www.hp.com/embed/sfs/doc?pchwd=true&pnum=Z3C95EA&lc=en&dsn=CND63618LW&z0=RLL47T-8A29RK-XD7X7F...
Is anyone able to shed some light on the problem and a potential fix please? Many thanks
11-03-2019 11:09 AM
Hi
YES....
Which means all data may still be there but it is hidden or locked.
11-03-2019 11:26 AM
IF it was me I would try....
https://lubuntu.net/downloads/
Make DVD/USB and boot from it via ESC and F9.
Wait 5 minutes for it load and stabilize then view the HDD.
I also would try the Gparted option and view and run a test check on the HDD.
BUT IT IS SOMETHING I AM FAMILIAR WITH and very daunting for the beginner.
OR
https://www.microsoft.com/en-us/software-download/windows10



BUT I don't fully understand what initiated the optimisation or the need for a Secure Boot change.