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‎04-30-2021 12:18 AM

HP Recommended
Product: Hp laptop 15-dw0054wm, product number:7FT14UA#ABA
Operating System: Ubuntu LTS

Product name:Hp laptop 15-dw0054wm,

product number:7FT14UA#ABA

Installation problem due to hard disk's no connection configuration.

 

IMG_20210430_114725.jpg

1 REPLY 1

‎04-30-2021 12:42 AM

HP Recommended

Has it ever worked before ?

Is this the first time you are trying to install Windows ?

When and how did you create your Windows installation media ?

Please, provide more background information.

 

Perform some basic hardware checks to rule out a potential hardware problem

 

- Please, shutdown the computer using the power button (pressed and hold for a few seconds until PC powers off)

- Power the computer back on.

As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap) before any logo appears. This should open a HP Startup Menu

 

- Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Fast test.

This will check major hardware components for issue (do it just in case) . Here is more info >> https://www.youtube.com/watch?v=6JXUp43ahHA

 

If there are no system checks/no quick tests, perform HDD/SSD (hard disk or storage drive) tests and RAM check (memory check).

 

Let me know the test results.

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Testing Your HP Computer Hardware
Testing Your HP Computer Hardware
youtube.com/watch?v=6JXUp43ahHA
This video has been updated: https://youtu.be/14GKIpGPNRM Learn how to test your HP computer hardware using the HP PC Hardware Diagnostics UEFI. For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpcomputingsupport. More support options for your computing device are ...
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