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‎07-14-2020 07:12 AM

HP Recommended
Product: HP Notebook product I'd #W6T34PA
Operating System: Microsoft Windows 10 (64-bit)

I created the recovery media and going factory reset pressing F9 Function key and after that the preparation of installation was completed like partitioning, copying the file  and extracting the file is going correctly  but in the installation mode of the software system rebooted 3 time and after the 3rd reboot  it's going failed so I will ordered HP cloud recovery media from HP store and on that cases it's also failed with the same issue so please help to resolve my issues of notebooks so I can install the software properly and uses correctly

1 REPLY 1

‎07-16-2020 02:20 PM

HP Recommended

@Pravesh151288,

 

I reviewed your post and I understand that you are facing issues reinstalling the operating system on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article to reinstall the operating system on your computer.

 

https://support.hp.com/in-en/document/c04758961

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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