Orange screen of death and update BIOS

[Kellydemi16]

Product number XH200EA#ABU

System board ID 1604

Possessor type AMD V140

Possessor speed 2300 MHz

BIOS version  F.18

BIOS vendor insyde

Serial number[edit]

WLAN FCC ID QDS-BRCM1050

I was suggested to update I BIOS .. not sure what one it should be on and it wont restart properly without it getting stuck on the Orange screen with that big C And the options for boot menu to press esc if press that still stuck cant get to factory reset eather 

[The_Fossette]

@Kellydemi16,

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c01443371

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!