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Ordered Two Laptops but only one came.

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17z-ca100
Microsoft Windows 10 (64-bit)

Ordered TWO Laptops on November 29, 2020 order was delayed, I was like okay that's fine as long as it comes before Christmas. Finally came in today on December 24, 2020 but there was only one laptop when there was supposed to be two. Now Christmas is ruined for my nieces, thanks HP. Can't even call until after Christmas.

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@bvongsaly13 

Sorry, but we have no access to Sales.  You will have to contact them when they are open again.

 

As to the delay, that has become a common problem.  I ordered stuff weeks ago that did not make it here before Christmas.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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HP Support Agent
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Hi@bvongsaly13, Welcome to the HP Support Community!

 

New Product? Need Help? HP Online Store – USA – Customer Service

 

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

Select a subject type

 

OR

Select a subject type

 

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Select Home and Home Office products > (Next) Select the type of order/information you seek

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

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