• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop 15-bs1xx
Microsoft Windows 10 (64-bit)

I need an original system image with pre-installed drivers. After reinstalling using the HP recovery tool, the system started to perform worse.

 
Product: HP Laptop 15-bs1xx
Serial number: [Personal Information Removed]
Product number:4UK93EA#ACB
1 REPLY 1
HP Recommended

@Andrey17 

Sorry, but such images are internal to HP product development and are not provided to the pubilc.

 

The only thing that is available to the public is HP Recovery Media and that is not an image with embedded drivers.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.