Original touchpad drivers

[gonzmm85]

Hello. I have a Spectre x360 13-ae052nr running Win 10 version 1803. I recently downloaded and installed precision drivers for my touchpad, following the instructions seen at https://www.windowscentral.com/how-enable-precision-touchpad-drivers. It works fine overall. However, sometimes it won't register my input and I need to touch it a second time until it works. After a while it can get annoying. I now want to rollback to the original synaptics drivers. I tried doing a driver rollback from device manager, but after the computer restarts, under Settings/Devices/Touchpad it still shows "your pc has a precision touchpad", and the problem persists. I have downloaded the orginal drivers from HP's site, after it successfully detects my computer model. I the run the installation program and it tells me that the drivers have been uptaded. But when the system reboots it still says that my pc has a precision touchpad and nothing changes. I have also tried uninstalling all drivers for the touchpad and running the installation program afterwards using an external mouse but it makes no difference.

How can I go about deleting these precision drivers entirely and going back to the synaptics drivers that where factory installed??

Hope to hear back from someone! Thanks!!

[EddyK]

Hello @gonzmm85,

Ah... The struggle to get Microsoft Precision Drivers over the terrible Synaptics drivers... This is one of the few reasons I don't recommend the Spectre series devices.

I actually read this article a few months ago when I still had my Spectre x360 and was interested in trying it but was a bit reluctant in case something went wrong. 

You should try searching Create a restore point > System Restore and hope there was a restore point before the drivers were installed.

I also recommend uninstalling all drivers relating to the touchpad and just rebooting, not reinstalling them.

Hopefully, something works. Otherwise, you may have to conduct an HP System Recovery.

I sincerely wish the Spectre series transition to the Precision drivers by next year...

Best regards,

Eddy

[gonzmm85]

Thanks. Yes I know. Mostry it works just fine, even better than before it feels smoother and more responsive. But theres that little issue that sometimes it won't register any input until you lift your finger and touch it again. 

I have tried uninstalling all drivers and just rebooting and then the touchpad works normally only it feels slower and has no gestures. When I try to install de drivers downloaded from HP for this exact model it enables precision drivers again somehow. I don't have any restoration points from back then.

Do you know of a way to get different precision drivers?? maybe that could help.

Thanks very much.

[EddyK · Accepted solution]

Hello @gonzmm85,

If you haven't given up on Precision Drivers yet, I was reading the long comment threads in the discussion below the article and it seemed that Spectre x360 users had several different solutions that worked for them. I've listed a couple down but please keep in mind this involves a bit of risk and backups of your files are recommended:

ExtremelyShiny:

1. Follow OP (As in the original article's instructions) and install Lenovo driver first,
2. Then In regedit, HKLM/software/synaptics/oem/touchpad
3. Look for the dword "DisableDevice" Change the value from 0 to 1,
4. Restart machine

Rsel:

Just update to the latest driver that solved all my problems with SynTPenh.exe and no gestures after sleep on my spectre x360. https://download.lenovo.com/pccbbs/mobiles/n1mgx28w.exe
You will need to run the exe and unpack it to a directory of your choice, then select the SynPD.inf in the Device Manager.

You might be able to retrieve your original trackpad drivers after disabling automatic driver downloads using the tutorial here. Follow the tutorial, uninstall the driver, install the original Synaptics drivers, reboot. Then undo the tutorial. May or may not work.

Let me know how everything goes.

Best regards,

Eddy

[gonzmm85]

I've just installed the new drivers from the link you provided. I had a previos version installed. Hopefully this will solve the issue. I will give it a try and let you knwo, thank you vey much!

[gonzmm85]

So far I've had no further issues with the trackpad. This new driver works perfectly. 

Once again, thanks very much for your help!

[EddyK]

That's great to hear.

Kudos to Rsel and hopefully more HP Spectre x360 users can have a much more fluid experience with their devices.

- Eddy

[pdm101]

These new drivers (n1mgx28w) seem to be a big improvement over the older ones (n1mgx14w).

For example Edge region filtering can now be enabled/disabled and adjusted. Previously it was greyed out. This helped me a lot as the edge region on the n1mgx14w drivers was far too large for me and couldn't be turnrd off.

PDM