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‎11-29-2020 12:20 PM - edited ‎11-29-2020 12:22 PM

HP Recommended
Product: Laptop - 17-g063ur
Operating System: Microsoft Windows 10 (64-bit)

Hello ! I have an HP Pavilion Laptop - 17-g063ur (ENERGY STAR). the hard drive died and i bought and installed ssd hp s700 pro. after which I created an installation flash

504C426E-3819-472A-85F9-DF1D92F81E23.jpeg

 

drive using Microsoft. I have included legacy support in the BIOS. when booting, I selected f9 and selected my Yusb media, but when trying to install the system, after a while, vertical white stripes appear on an orange background. the cursor at the top left flashes.

1 REPLY 1

‎12-02-2020 09:32 AM - edited ‎12-02-2020 09:33 AM

HP Recommended

Hi@benderol, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-Using the HP Cloud Recovery Tool

 

Maintenance and Service Guide  (HP Pavilion Notebook 17 Models 17-g000f)

 

NOTE:   HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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