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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Ottenere codice production Key Windows 7 ultimate 32 bit

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10-14-2019 05:58 AM
Buonasera, ho un PC Windows 7 Ultimate 32 bit, mi servirebbe il codice di serie production Key.
Non ho il cd d' installazione, ho provato a cercare su informazioni sistema ma il codice è solo di 21 caratteri.
Come posso ottenere il codice? Grazie!
E le password se occorrono!?
10-14-2019 10:16 AM
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10-14-2019 10:58 AM
Good evening, I have a Windows 7 Ultimate 32 bit PC, I need the production key serial code.
I don't have the installation cd, I tried to search on system information but the code is only 21 characters long.
How can I get the code? Thanks!
And passwords if needed !?
10-16-2019 01:40 PM
I 'll be glad to assist you with this.
Could you please help me with the exact model name or the product number?
Keep me posted.
Thank you for joining the HP Community
Have a great day!
Cheers 🙂
Raj1788
I am an HP Employee
10-28-2019 11:48 AM
@Vale5 I'm afraid the device you have is obsolete, the windows activation key may not be available for the device (it's usually inbuilt),
however, you could try the below steps if you are able to log into windows:
Here’s what you need to know:
- OEM Copy: If your computer came with Windows, it likely has an OEM copy. An OEM copy is tied to a specific computer and can’t be moved to a new computer. While you’re free to upgrade a PC’s hardware components or replace a failing hard drive, you can’t move your OEM copy to a new computer.
- Retail Copy: If you purchased a boxed copy of Windows, it’s likely a retail copy. A retail copy of Windows can be moved to a new computer, but you’re only allowed to use that copy of Windows on a single computer at a time. That means you’d have to uninstall the old copy of Windows before you moved it to a new computer.
Don't worry, though, as I'll be glad to help you out as you could attempt activating your windows using the following methods:
Activate by phone (IVR) using Microsoft:
- Step 1 – Click on Windows Orb and enter ‘slui.exe 4’ into the search box
- Step 2 – From the search list, click on ‘slui.exe 4’
- Step 3 – From the drop-down list, choose the country you are residing now
- Call the designated toll-free number; Read out the number displayed on the screen accordingly.
- The IVR will then read out a list of character to you, enter it into the screen and Activate windows.
Reinstall windows using the recovery media that you may have created shortly after the computer was purchased, if you haven't that's okay as you can order one online using the Official HP Website: Click here
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
And if you wish to thank us for our efforts, click on the thumbs up for kudos.
Have a great day ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
10-28-2019 12:28 PM
On my PC The Windows 7 Ultimate 32 bit operating system is active, but I do not have the production key code for a possible system recovery.
I created a virtual machine on my pc with the same operating system, but I can't activate it. How can I do? Thanks!
10-28-2019 12:53 PM
@Vale5 As mentioned earlier, If its the OEM version of windows, the one sent with the PC, there's no physical activate/product key, it's inbuilt on your device and hence following the steps on IVR should help activate the windows, if that doesn't help, you may need to purchase the recovery media as per the last link I shared and perform the recovery to resolve the issue.
I hope that clarifies your concern,
let me know if you have any other concerns.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.