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HP Recommended

My rysen 7 overheated and went pop internal electrical engineering fault, diodes and capacitors don't deal with heat well and the motherboard is dead I had a battery replacement done 97 days ago and now this happens my laptop was pulled apart by the retailer and voided warranty at that point HP changed the battery after laptop pulled apart and not put together properly bent case loose USB terminals and made it look half ok and the battery lasted more than 3 hrs, However loose terminals vibration and heat can fry the motherboard.

If you look into the specs and component rating it's a DC amp party that loops through the USB terminals and burns PCB and melts diodes. The ram is misused and the no media drive is just silly 16g or ram isn't enough for the video drive and the poor thing needed new audio as well try to run a program let alone a game it will electrical fault even if you have a vacuum permanently running on it

Anyone else want to go back to gigabyte and Intel 

Or does someone know what motherboard or how much ram to make the AMD Radeon R7 work at peak speed and not blow up and need replacement 

1 REPLY 1
HP Recommended

Hi @BrokenR7A_u,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.