• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 17-p180ca (ENERGY STAR)
Other

No operating system, purchased without Windows (I have a new key for a complete re-install for Windows 10. Overheating issue with laptop, used compressed air and cleaned air vents and fan. Laptop kept shutting down after 5 min every time I tried installing Windows 10. I just bought and replaced CPU fan hoping it might rectify the issue and still shuts down after 5 minutes. Been working on this problem for a month. what else could be causing this problem. Going to try installing a Linux mint distro to see, will update later. Any other help would be greatly appreciated. Thanks 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.