Overheating problem

[Layeba]

My laptop is : HP Pavilion - 14-ce0524sa

the error message is :fan problem ; 90B; possibility of interior damage to the laptop

[Irfan_06]

Hi @Layeba,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

I see that you are facing an issue with your Laptop that is overheating.

Please follow the below steps to fix the issue.

A) Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

B) Install all the pending updates for the Windows operating system following the below steps.

go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.

C) If the issue still persists, refer to the steps on this link to further troubleshoot and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a good day.

Irwin6

HP Support