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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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PC Blue screens
11-23-2020 10:22 AM

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Hiya, Just got an Omen15 laptop. It randomly bluescreens and restarts when I'm watching videos, luckily it doesn't happen during games or work. I have no idea why this is happening, and if someone could help me stop it that would be great.
11-24-2020 09:00 AM - edited 11-24-2020 09:00 AM

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You said you're watching videos -- so does this mean you are streaming? And when you are doing that, are you doing it over WiFi?
If so, it is probably buffering, because WiFi does not have the bandwidth to support HD streaming. And if that is the case, the only "solution" that might work is connecting your laptop to your Router via an ethernet cable.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
11-26-2020 09:05 AM

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I do everything over wifi, so thank you for the suggestion. I have no idea what causes the blue screening, so I just wanted to know if it's something serious that I should get checked out or if my computer has fixed itself and it's fine now.

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