PC Boots up to “Choose your keyboard layout” and won’t start up

[Sammour101]

17” HP Envy laptop. Model 17t-n100. Windows 10.

Have been running flawlessly, this morning I got a message in the system tray, I think it was from Malwarebytes that it need to restart computer, so I had it restart. After restart, my PC couldn’t successfully load and had “choose your keyboard layout” then troubleshooting options, that none of them has worked. I’ve tried also the 3 recommendations in other posts, no avail. BIOS copies and updates.

(“Please try the following Troubleshoots steps. 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.”)

[erico]

It looks like there are problems. Your laptop's Windows OS installation is toast.

I suggest removing the disk, putting it in a usb enclosure or a desktop PC to save the data you want to keep.

Once that is done, download a Windows 10 OS and create a recovery USB flashdrive. 

Format the hard disk or put in a compatible SSDD and install Windows 10 and install your desired software.

Here is a link to the create a recovery drive tutorial at the Microsoft website. 

https://support.microsoft.com/en-us/windows/create-a-recovery-drive-abb4691b-5324-6d4a-8766-73fab304...

The Windows 10 activation key is on the Microsoft activation key servers and should activate as soon a you go online.

Malwarebytes is not something I ever use and that is for a reason.

I have ESET SmartSuite installed and have used it for perhaps ten years.