PC CAN'T TURN OFF PROPERLY

[Jacky14]

Hi,

I bought my laptop about a year ago and everything was fine.

One day at school I wanted to use my laptop but it won't start.

There's a blue screen saying that my PC couldn't turn off properly.

When I close it and try to start it again there's another blue screen saying that my

computer is trying to restart properly but at the end it fail.

I tried to remove the battery and press the option 'Enter to try again' but anything work.

My laptop have this problem now since a few days and i don't know what to do.

I can't access to anything because of the blue screen message saying to contact a support person

with the code DRIVER IRQL NOT LESS OR EQUAL (rtwlane.sys)

[pritam2015]

Hi,

            rtwlane.sys is wifi driver and your notebook has a problem with wireless devices. 

>>Solution

Update the WiFi driver and try again

Here is a quick guide to fix this type of issue.

[Jacky14]

I can't disable the Wifi on my laptop because of the blue screen i can't access to the Desktop.

[pritam2015]

Try reinstalling the windows.
1: shut down your notebook.
2 press f11 repeatedly and select troubleshoot.
3 select reset/refresh your computer.
4 follow on screen instructions.

If this do not work
Try thishttps://www.google.co.in/url?sa=t&source=web&rct=j&url=https://techsimplifier.blogspot.com/2017/08/how-to-in...