PC died

[Blessu-all]

I lost my PC and can't install windows . It's not allowing me to get to reset f11 . It's not allowing anything. 

[BeemerBiker]

What caused the problem in the first place?
Power glitch? Upgrade to windows 11?
Microsoft or HP update? Add a new device, memory, etc?
BIOS upgrade that went wrong?
Have you run diagnostics?
Tap the ESC key after powering on. . Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to run diagnostics.
Do not allow any updates if disk or memory fail, especially a BIOS update.

Please provide the Product ID or exact model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.

[Blessu-all]

I had flash stick and installed mint , it crashed my pcon install. Now I cannot restart my PC. It turns in and goes to check media only, and said failed. I cannot get to reset f11 I cannot get to anything but bios or memory check. Only place I can get to. So I cannot even use a media stick to install. It won't allow media, it's failing . I tried changing bios but nothing works.  I have a windows 10 pro HP . Notebook15 ,product 4BQ72UA 

[Blessu-all]

My PC need a tec help solution.  Someone to come help. 

[BeemerBiker]

This is your system and it came with windows 10 and you have cloud recovery if you wish to use it.

• Software-HP Cloud Recovery (1)

  HP Cloud Recovery Tool (Windows 10 and 11)

  The HP Cloud Recovery Tool is an application developed by HP.  It enables customers to access a digital download of their recovery media and create a bootable USB drive (Minimum 32GB) to recover their units back to factory status.

  Download tool here  Microsoft Store
  
  For further information about this tool, click on the following link.

  Learn more

If you flash drive is 32gb or larger then create a recovery drive and reinstall the factory software.

Your ask for someone to come help you and you marked that as a solution.  I cannot help you anymore and since this thread is solved I doubt if anyone else here will look at it.  You can contact a shop in your area or use an HP shop.   Do whatever is in your budget.

Click here for world-wide contact info
Or contact the closest authorized service center