• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-04-2024 01:38 AM

HP Recommended
Product: HP EliteDesk 800 G5 Small Form Factor PC
Operating System: Microsoft Windows 11

Hi, I had serious trouble we the KB5039302 (preview installed on 6/29/2024), the machine did the so called boot loop blunder.

 

I reset it to the 23H2 funktion update sucessfully. Windows requested to rename the computer.

 

But now it has a 12'437 errors about a corrected hardware error  from the WHEA-Logger (error code 17) and shows one serious error on WHEA-Logger (error code 16) 

 

Komponente: PCI Express Root Port
Fehlerquelle: Advanced Error Reporting (PCI Express)

Primär Bus:Gerät:Funktion: 0x0:0x1B:0x0
Sekundär Bus:Gerät:Funktion: 0x0:0x0:0x0
Primärer Gerätename: PCI\VEN_8086&DEV_A32C&SUBSYS_8592103C&REV_F0

What should be done about that? 

 

Please find the copies from the windows event logger below:

 

#
Gefiltert: Protokoll System; Ebene: Warnung; Quelle Microsoft-Windows-WHEA-Logger Anzahl der Ereignisse: 12'347
--
Warnung 04.07.2024 08:38:45 WHEA-Logger 17 Keine

Es ist ein korrigierter Hardwarefehler aufgetreten.

Komponente: PCI Express Root Port
Fehlerquelle: Advanced Error Reporting (PCI Express)

Primär Bus:Gerät:Funktion: 0x0:0x1B:0x0
Sekundär Bus:Gerät:Funktion: 0x0:0x0:0x0
Primärer Gerätename: PCI\VEN_8086&DEV_A32C&SUBSYS_8592103C&REV_F0
Sekundärer Gerätename:


<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
<EventID>17</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-07-04T06:38:45.6857637Z" />
<EventRecordID>107073</EventRecordID>
<Correlation ActivityID="{afdedd8c-049c-4cad-878a-8412222a07ef}" />
<Execution ProcessID="5304" ThreadID="6192" />
<Channel>System</Channel>
<Computer>LILLY</Computer>
<Security UserID="S-1-5-19" />
</System>
- <EventData>
<Data Name="ErrorSource">4</Data>
<Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
<Data Name="FRUText" />
<Data Name="ValidBits">0xdf</Data>
<Data Name="PortType">4</Data>
<Data Name="Version">0x101</Data>
<Data Name="Command">0x506</Data>
<Data Name="Status">0x10</Data>
<Data Name="Bus">0x0</Data>
<Data Name="Device">0x1b</Data>
<Data Name="Function">0x0</Data>
<Data Name="Segment">0x0</Data>
<Data Name="SecondaryBus">0x0</Data>
<Data Name="SecondaryDevice">0x0</Data>
<Data Name="SecondaryFunction">0x0</Data>
<Data Name="VendorID">0x8086</Data>
<Data Name="DeviceID">0xa32c</Data>
<Data Name="ClassCode">0x30400</Data>
<Data Name="DeviceSerialNumber">0x0</Data>
<Data Name="BridgeControl">0x0</Data>
<Data Name="BridgeStatus">0x0</Data>
<Data Name="UncorrectableErrorStatus">0x0</Data>
<Data Name="CorrectableErrorStatus">0x1</Data>
<Data Name="HeaderLog">00000000000000000000000000000000</Data>
<Data Name="PrimaryDeviceName">PCI\VEN_8086&DEV_A32C&SUBSYS_8592103C&REV_F0</Data>
<Data Name="SecondaryDeviceName" />
</EventData>
</Event>
#
Fehler 04.07.2024 08:39:21 WHEA-Logger 16 Keine

Es ist ein schwerwiegender Hardwarefehler aufgetreten.

Komponente: PCI Express Root Port
Fehlerquelle: Advanced Error Reporting (PCI Express)

Primär Bus:Gerät:Funktion: 0x0:0x1B:0x0
Sekundär Bus:Gerät:Funktion: 0x0:0x0:0x0
Primärer Gerätename: PCI\VEN_8086&DEV_A32C&SUBSYS_8592103C&REV_F0
Sekundärer Gerätename

Details:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
<EventID>16</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-07-04T06:39:21.8593608Z" />
<EventRecordID>107181</EventRecordID>
<Correlation ActivityID="{42d43c9e-8d7d-4b7e-9cbc-6aaae6ddcfde}" />
<Execution ProcessID="4828" ThreadID="5664" />
<Channel>System</Channel>
<Computer>LILLY</Computer>
<Security UserID="S-1-5-19" />
</System>
- <EventData>
<Data Name="ErrorSource">4</Data>
<Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
<Data Name="FRUText" />
<Data Name="ValidBits">0xdf</Data>
<Data Name="PortType">4</Data>
<Data Name="Version">0x101</Data>
<Data Name="Command">0x506</Data>
<Data Name="Status">0x4010</Data>
<Data Name="Bus">0x0</Data>
<Data Name="Device">0x1b</Data>
<Data Name="Function">0x0</Data>
<Data Name="Segment">0x0</Data>
<Data Name="SecondaryBus">0x0</Data>
<Data Name="SecondaryDevice">0x0</Data>
<Data Name="SecondaryFunction">0x0</Data>
<Data Name="VendorID">0x8086</Data>
<Data Name="DeviceID">0xa32c</Data>
<Data Name="ClassCode">0x30400</Data>
<Data Name="DeviceSerialNumber">0x0</Data>
<Data Name="BridgeControl">0x0</Data>
<Data Name="BridgeStatus">0x0</Data>
<Data Name="UncorrectableErrorStatus">0x0</Data>
<Data Name="CorrectableErrorStatus">0x0</Data>
<Data Name="HeaderLog">00000000000000000000000000000000</Data>
<Data Name="PrimaryDeviceName">PCI\VEN_8086&DEV_A32C&SUBSYS_8592103C&REV_F0</Data>
<Data Name="SecondaryDeviceName" />
</EventData>
</Event>
#
Kritisch 04.07.2024 08:39:05 Kernel-Power 41 (63)

Das System wurde neu gestartet, ohne dass es zuvor ordnungsgemäß heruntergefahren wurde. Dieser Fehler kann auftreten, wenn das System nicht mehr reagiert hat oder abgestürzt ist oder die Stromzufuhr unerwartet unterbrochen wurde.

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>9</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2024-07-04T06:39:05.2705980Z" />
<EventRecordID>107107</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>LILLY</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">292</Data>
<Data Name="BugcheckParameter1">0x4</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
<Data Name="LidReliability">false</Data>
<Data Name="InputSuppressionState">0</Data>
<Data Name="PowerButtonSuppressionState">0</Data>
<Data Name="LidState">3</Data>
</EventData>
</Event>
#
Fehler 04.07.2024 08:39:04 volmgr 161 Keine

Erstellung einer Abbilddatei aufgrund eines Fehlers beim Erstellen der Abbildkopie fehlgeschlagen.

Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="volmgr" />
<EventID Qualifiers="49156">161</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-07-04T06:39:04.1781740Z" />
<EventRecordID>107100</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="292" />
<Channel>System</Channel>
<Computer>LILLY</Computer>
<Security />
</System>
- <EventData>
<Data>\Device\HarddiskVolume3</Data>
<Binary>000000000100000000000000A10004C049000400010000C000000000000000000000000000000000</Binary>
</EventData>
</Event>
#
Fehler 04.07.2024 08:39:21 EventLog 6008 Keine

Das System wurde zuvor am ‎04.‎07.‎2024 um 08:38:21 unerwartet heruntergefahren.

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-07-04T06:39:21.0168981Z" />
<EventRecordID>107091</EventRecordID>
<Correlation />
<Execution ProcessID="2700" ThreadID="2816" />
<Channel>System</Channel>
<Computer>LILLY</Computer>
<Security />
</System>
- <EventData>
<Data>08:38:21</Data>
<Data>‎04.‎07.‎2024</Data>
<Data />
<Data />
<Data>17</Data>
<Data />
<Data />
<Binary>E8070700040004000800260015004C03E8070700040004000600260015004C033C0000003C000000000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>
#
# ########################################
# first edit: 08:46 04.07.2024 ------- uk
# ########################################
# eof

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.