• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Compaq dx-7300 Slim Tower B
Microsoft Windows 7 (32-bit)
Please help me...
Thank you in advance, DANBOT1
 
HP Compaq dx-7300 Slim Tower Base DT PC
p/n ET114AV
HP S/N CNG71904Z7
HP Care Pack lookup part number RB868AV
JOY SYSTEMS REFURBISHED/WALMART 
WINDOWS 7 HOME PREMIUM REFURBISHED PC'S 
SERVICE PACK 1 32 BIT
FULLY UPDATED AS OF 06-01-2016
MOBO Hewlett-Packard 0A54h (XU1 PROCESSOR)...
 
PCI SIMPLE COMMUNICATION CONTROLLER DOESN'T HAVE A DRIVER
 
ERROR CODE 28
 
PCI\VEN_8086&DEV_2994&SUBSYS_281103C&REV_02
PCI\VEN_8086&DEV_2994&SUBSYS_281103C
PCI\VEN_8086&DEV_2994&CC_078000
PCI\VEN_8086&DEV_2994&CC_0780
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver...

 

This package contains the Intel Host Embedded Controller Interface (HECI)driver for access to Active Management Technology (AMT) as part of the Intel Digital Office Initiative for the listed desktop models and operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34743.exe

 

You may have to manually install this driver if the auto install doesn't work.

 

To manually install the driver, go to the device manager and click on the PCI device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp34743.

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Then restart the PC.

 

View solution in original post

8 REPLIES 8
HP Recommended

Hi,

 

Please try Intel Management Engine on the following site:

 

           https://downloadcenter.intel.com/search?keyword=intel+management+engine

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

ME_Corporate_Win7_8.1_11.0.4.1186.zip

ME_Win7_8.1_10.0.38.1036_5M.zip

I tried these two, The reply was platform not supported.

Did I try the wrong ones???

HP Recommended

Hi:

 

You need this driver...

 

This package contains the Intel Host Embedded Controller Interface (HECI)driver for access to Active Management Technology (AMT) as part of the Intel Digital Office Initiative for the listed desktop models and operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34743.exe

 

You may have to manually install this driver if the auto install doesn't work.

 

To manually install the driver, go to the device manager and click on the PCI device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp34743.

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Then restart the PC.

 

HP Recommended

This would not install.

This Opperating System Not Suportted. 

HP Recommended

Hi:

 

That is why I gave you the instructions to manually install the driver.

 

You will have to manually install the driver if you are getting that error.

 

Manually installing the driver bypasses that error.

HP Recommended

My bad,

The app gave the error I saw in a previous post...

That person said try again...

I did and it failed again.

The 3rd time windows popped with adjust settings and windows installed it,

a quick reboot and it is fixed...

Sorry,

in my haste I overlooked your detail,

It won't happen again.

Thanks to all,

I'm a true believer in Realtek, Intel and HP.

Blessings, DANBOT1

 

HP Recommended

You're very welcome.

 

The problem occurs because the driver is for Windows Vista (there are no W7 or newer drivers for that device).

 

In some driver package installers, they run a operating system check before going further.

 

So, the driver checks your PC, sees it is not running Vista, and produces that message.

 

However the driver file normally works by using the method I outlined above.

 

It would even work on Windows 10 that way.

 

Graphics driver files are another type of file that normally will check the operating system version before proceeding.

 

Many times you can use the same approach, and install a graphics driver when there isn't one for the operating system you are running.

HP Recommended

HI Paul 

 

I need your help. I need the PCI Simple communication controller driver. 

Here are my Hardware ids

PCI\VEN_8086&DEV_9C3A&SUBSYS_2211103C&REV_04
PCI\VEN_8086&DEV_9C3A&SUBSYS_2211103C
PCI\VEN_8086&DEV_9C3A&CC_078000
PCI\VEN_8086&DEV_9C3A&CC_0780

 

Thanks and Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.