PCI Serial Port Drivers missing

[Robert95001]

Hi everybody,

in the device manager I get the following message: driver not installed and not known

\VEN_8086&DEV_9DFC&SUBSYS_854A103C&REV_11\3&11583659&0&98

any suggestions would be much appreciated

Thanks

[Paul_Tikkanen · Accepted solution]

Hi:

You need this driver for that device...

This package provides the Intel Sensor Hub Component Driver for supported computer models that are running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp99501-100000/sp99908.exe

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted...

[Intel.NTamd64.10.0]
; ----- Win 10 ; x64 -------
; DisplayName Section DeviceId
%TEE_DeviceDesc%=TEE_DDI, PCI\VEN_8086&DEV_9DFC ;CNL U/Y + CFL-U + WHL-U
%TEE_DeviceDesc%=TEE_DDI, PCI\VEN_8086&DEV_A37C ;CFL H

[Robert95001]

Thank you so much 

[Paul_Tikkanen]

You're very welcome.