• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-17-2017 06:58 PM

HP Recommended
Product: hp elitebook 6930p
Operating System: Microsoft Windows 7 (64-bit)

I newly installed windows 7, kindly help me with the following drivers

1. PCI  serial port driver

2. PCI simple communication controller driver

3. video controller driver

4.   fingerprint sensor

 

Regards

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-17-2017 08:21 PM

HP Recommended

Hi:

 

You need these drivers...

 

PCI serial port& PCI Sinple comms...

 

This package provides the Intel Active Management Technology (AMT) driver for the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45131.exe

 

Video controller...

 

This package provides the AMD Video Drivers and Control Panel for the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp44501-45000/sp44935.exe

 

Fingerprint sensor...

 

This package contains the driver for the AuthenTec Fingerprint Sensor in the supported notebook models and operating systems. NOTE: To use a fingerprint to logon to a Microsoft Windows, Microsoft Windows Vista, or Microsoft Windows 7 notebook, the HP ProtectTools Security Manager Suite version 4.00 is required.

 

http://ftp.hp.com/pub/softpaq/sp47501-48000/sp47729.exe

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-17-2017 08:21 PM

HP Recommended

Hi:

 

You need these drivers...

 

PCI serial port& PCI Sinple comms...

 

This package provides the Intel Active Management Technology (AMT) driver for the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45131.exe

 

Video controller...

 

This package provides the AMD Video Drivers and Control Panel for the supported notebook/laptop models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp44501-45000/sp44935.exe

 

Fingerprint sensor...

 

This package contains the driver for the AuthenTec Fingerprint Sensor in the supported notebook models and operating systems. NOTE: To use a fingerprint to logon to a Microsoft Windows, Microsoft Windows Vista, or Microsoft Windows 7 notebook, the HP ProtectTools Security Manager Suite version 4.00 is required.

 

http://ftp.hp.com/pub/softpaq/sp47501-48000/sp47729.exe

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.