PCIE hard drive install

[davpra]

My neighbor had his laptop hacked.he gave them permission to go in. so they messed even the recovery partion, 

We formated the drive in another computer. Then we put back in laptop and we cannot get a bootable windows USB windows 11 to see drive. The diagnostics see it and it tests ok. What are we missing?

Thank you for your time

[Paul_Tikkanen · Accepted solution]

See if this works:

You have to install the Intel storage controller drivers when you are at the point where Windows cannot find any drives.

I zipped up and attached those storage controller files below.

The attached file is good for both W10 & W11.

Copy all of the files in both folders in the attached file to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the W11 installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next, and W11 should install.

[davpra]

Thank you it shows 2 driver said only need one. I need to try a few methods. Thank you for the quick response. I was hoping with Windows 11 I thought it would include drivers.  

[Paul_Tikkanen]

You're very welcome.

Either one would have worked.

I'm not 100% sure what the difference is, but I'm thinking the non-VMD driver is for single drive configurations and the VMD driver is for two or more installed NVMe SSDs.

The PC is probably also supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W11, the drivers and the software that originally came with the notebook.

Here is an info link for how to use the utility:

https://support.hp.com/us-en/document/ish_4511095-4511141-16

The HP factory image should include the Intel storage controller drivers.

[davpra]

Just want to thank you again for your time. 

dave

[Paul_Tikkanen]

Anytime. 

Glad to have been of assistance.