PDF File lost after update to windows 10 due to error/fault

[Emma0511]

An error message: 

"Restoration Incomplete

The restoration did not complete.

Please select one of the following options:

Save log

Details

Retry"

Came up randomly one day so I followed the steps provided in an answer to resolve the issue:

"

Make an installation usb using the free Media Creation Tool from Microsoft. At least an 8gb flash drive required. Click "Download tool now"- and Run it. Select Create installation media for another PC.

https://www.microsoft.com/en-gb/software-download/windows10

Boot with it to install Windows 10. Immediately after power on start tapping the Esc key. From the menu tap F9 Boot options to select the usb. When/if asked for a key select Skip or I don't have one- whatever option to get past it and move on with installation. It will activate later when you are connected to internet."

The laptop worked after doing this, however, it has completely wiped everything. I had an extremely important PDF saved which has gone. I've tried writing a directory script to search for all files and the specific pdf's and nothing. I also downloaded a data recovery system on a usb and that did nothing.

Please tell me there's another way to get that PDF back!

[WAWood]

When you reinstalled Windows, it reformatted the drive, effectively erasing everything on it -- which is why your files are now missing.

The data recovery app I have used is GetDataBack from Runtime Software -- it works great for things like this, but I don't think they have a free version.