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‎01-29-2019 02:55 AM

HP Recommended
Product: HP Probook 455 G2
Operating System: Microsoft Windows 10 (64-bit)

Please someone help me. I updated the BIOS on my laptop from 1.09a to 1.45a on restart the laptop has been stuck on a blank screen with the fan running after a few seconds, and the caps lock and NUM key keep blinking. Please I need help really bad.

3 REPLIES 3

‎01-29-2019 03:04 AM - edited ‎01-29-2019 03:05 AM

HP Recommended

Hi

"Please I need help really bad."

For really bad help, I'm your man.

 

https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

 

https://support.hp.com/us-en/document/bph07107

I dont know whar BIOS type you have, but the number of beeps may help....

This table lists AMI beep codes that can occur when attempting to recover/flash the BIOS. Use these codes to help troubleshoot problems related to system startup or flashing BIOS memory (such as in BIOS upgrades).

BEEPS

BIOS POST CODE

1

NO MEDIA DETECTED

2

ROM FILE NOT FOUND IN ROOT DIRECTORY

3

INSERT NEXT MEDIA VOLUME

4

FLASH PROGRAMMING SUCCESSFUL

5

FAILURE WHILE READING FILE

 

 

7

FLASH EPROM NOT DETECTED

 

 

 

 

10

FAILURE WHILE ERASING FLASH MEMORY

11

FLASH PROGRAM ERROR

12

PROBLEM WITH ROM FILE SIZE

13

ROM IMAGE DOES NOT MATCH BIOS REQUIREMENTS

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‎01-29-2019 03:26 AM

HP Recommended

Thanks but the win+B or win+V shortkey aren't responding.

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‎01-29-2019 03:29 AM

HP Recommended

Hi

The Blink/Beeps may help to ID the Problem.

 

ELSE The solution is likely to be here (as posted earlier)...

https://support.hp.com/us-en/document/c02693833

 

 

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