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- PLEASE HELP! FORGOT BIOS Administrator Password!

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04-19-2019 07:58 AM
My HP Stream 14 is useless as I forgot the BIOS Administrator Password. I actually think friend who was "trying to fix a few things" did some.things in the BIOS which password worked perfectly fine until NOW. REGARDLESS, After 3 faioed attempts it gives this code [i 92822660 ]. Please help! I see that other members were able to resolve same issue so I await someones assistance. Thank you so much for your time in this matter.
04-19-2019 08:22 AM
Sorry, we are no longer able to provide any assistance with password issues. The Community Policies changed this March such that we are now not permitted to assist customers with Admin or BIOS (i.e., Power On) password issues.
In fact, according to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
Good Luck
I am a volunteer and I do not work for, nor represent, HP