• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-18-2024 12:01 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

1. BSOD from possible RAM failure

2. Stop code: SYSTEM-THREAD-EXCEPTION-NOT-HANDLED

3. Stop code: IO1-INITIALIZATION-FAILED

4. Stop code: BAD-SYSTEM-CONFIG-INFO

5. Stop code: PAGE-FAULT-IN-NONPAGED-AREA

6. Stop code: IRQL-NOT-LESS-OR-EQUAL

7. My pc keeps undoing the reset process --- pc model is HP AIO 24-df0xxx

 

Many thanks in advance for your help! 

Category:
1 person had the same question
1 REPLY 1

‎08-18-2024 07:08 AM

HP Recommended

I would speculate that the memory failure is causing all of the other issues.

 

Replace the defective memory chip would be my suggestion.

 

Below is the link to the service manual:

 

Maintenance and Service Guide HP 200 G4 22 All-in-One Business PC

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.